Operations Manager

Overview
Industry
Location
Toronto
Employment Type
Permanent
Date Posted
Job ID
Your Recruiter
Francis Bandong, Salient recruiter

Francis Bandong


Partner - Fintech, Melbourne
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Operations Manager

Toronto
About the Position

About the job

Manager, Operations & Treasury (Crypto, Web3)

If you are a seasoned crypto operations professional looking for a challenging and rewarding role at the forefront of the Canadian crypto industry, apply for a confidential chat.

 

Role Overview

As the Operations Manager, you will:

 

Custody & Infrastructure Oversight

  • Administer primary wallet systems and custody providers, governing deposit architectures, approval policies, and whitelists.
  • Perform routine entitlement audits to maintain strict separation of duties and uphold access governance standards.

 

Fund Flows & Daily Settlements

  • Oversee deposit sweep routines, ensure accurate sub-ledger balance allocation, and manage transfer limits.
  • Resolve stuck or misrouted transfers and track operational velocity across liquidity routes.

 

Reconciliation & Dispute Management

  • Execute daily multi-way reconciliations across on-chain wallets, third-party vaults, internal ledgers, and trade records.
  • Investigate breaks alongside Finance, Tech, and Risk; drive root-cause fixes and escalate aged exceptions per SLAs.

 

Treasury & Liquidity Management

  1. Forecast cash/token demand, optimise buffer thresholds, and execute rebalancing transfers across venues.
  2. Track counterparty concentration exposure and notify leadership of potential funding shortfalls.

 

Staking & Yield Operations

  • Oversee staking lifecycles (delegation, unbonding, reward claims) across third-party nodes.
  • Validate reward payouts against external data sources and align accounting entries with Finance.

 

Compliance & Financial Crime Liaison

  • Handle operational escalations for transaction monitoring (KYT), Travel Rule protocols, and fraud alerts.
  • Execute wallet freezes, account holds, and remediation directives with documented approval trails.

 

Qualifications & Core Competencies

  • Education & Experience: Bachelor’s degree in Finance, Accounting, STEM, or related field, plus 5+ years in treasury, brokerage, or fintech settlement operations.
  • Technical Domain Knowledge: Practical familiarity with wallet frameworks, multi-sig operations, and blockchain transaction lifecycles.
  • Control Focus: Strong track record in daily ledger reconciliations, internal control testing, and dual-authorisation workflows.
    Execution: Demonstrated capacity for analytical problem-solving, cross-functional collaboration, and vendor management under tight deadlines.

 

Additional Recruiter Notes

  • Please be advised that only shortlisted candidates will be contacted.
  • 3+ years of work experience with Cryptocurrency.

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